CCA Presents: Industry Update: an interactive forum session with Human Services Skills Organisation

CCA Presents: Industry Update: an interactive forum session with Human Services Skills Organisation

CCA presented members with an opportunity to find out about current developments in the Human Services workforce arena on 14 December 2021. The Human Services Skills Organisation (HSSO) recently held a national roadshow, informing both industry and RTO providers about current workforce data and trends in the Aged Care industry and asking for their input. The HSSO also has a range of interesting projects with direct relevance to CCA RTO and care industry operations. This session was specific opportunity to provide CCA member views about the care industries they work with to the HSSO and to find out more about HSSO projects.

The session explored:

  • What the HSSO does and how CCA members make contact
  • HSSO insights from the Roadshows into industry/RTO engagement
  • Members experience and feedback in the caring industries
  • Information about HSSO Projects e.g., the Aged Care Rapid Workforce initiative, resources for work placements and RPL, and a qualification reform initiative.

Jodi Schmidt, the HSSO CEO led the session.

A recording of the session and the presentation slides are available for CCA members by contacting CCA at

Who was the session for?

  • CEOs
  • VET managers, coordinators, trainers, and assessors working or interested in community services industries, particularly but not limited to Aged Care.

What is the HSSO?

The Human Services Skills Organisation (HSSO) is a pilot organisation established to trial new ways to shape the national training system so that it is more responsive to the needs of employers and industry. It covers the human services industry. i.e., Aged Care, Disability, Childcare and Community service areas. The HSSO works with human services and Vocational Education and Training (VET) stakeholders to identify skills needs, provide input to qualifications development, and improve the quality of training delivery and assessment.

The HSSO is one of three Skills Organisation Pilots that will inform broader improvements to the national training system. There are also digital technology Digital Skills Organisation and mining sector Mining Skills Organisation pilots.

About Jodi Schmidt

Jodi is an experienced CEO with extensive knowledge of the vocational education and training (VET) sector, experience consulting to the human services sectors, and an impressive track record leading successful business transformation.

She is a former Queensland Government Deputy Director-General, Training and Employment, and was the inaugural CEO of TAFE Queensland, leading the reform and amalgamation of TAFE institutes across the state to establish a consolidated commercial entity.

She also served as the Chair of the National Education and Foundation Skills Industry Reference Committee (IRC), and has been a member of several national review boards and expert panels.