Strategic HR Essentials Training Program

In early May 2020, CCA will commence delivering four online training sessions of its Strategic Essentials Human Resources training. These sessions have been developed specifically for senior managers of Australian not-for-profit adult and community education providers. These will be conducted through “Zoom” videoconference format by CCA’s HR consultant Nick Hedges (Resolve HR).

The online training will take place once/week over a four week period throughout the month (specific dates and times to be confirmed) for two hours each week. These sessions have been prepared for CCA member CEOs and senior staff involved in human resouces (HR) management.

The purpose of the training is to provide practical strategies to address some of the biggest challenges faced when providing HR support to others in your team. These highly interactive and powerful sessions will give participants the tools to develop their skills further, better serve others and positively impact their organisations.

Topics to be covered in each of the four online sessions are listed below. CCA member staff may attend one or more of the sessions, depending on your interest and need. There is no limit as to the number of CCA member staff who wish to participate.

Bullying, Harassment and Discrimination

  • What is it?
  • What are the impacts on a work culture?
  • Identify what to do if it’s occurring
  • What are the key elements to include in a policy?

Managing Mental Health in the workplace

  • Identify ways to manage metal health
  • Establish support strategies for individuals with mental health issues
  • Apply practical strategies to promote resilience in the workplace to reduce stress and increase engagement
  • Determine the best way to ask or have a conversation around mental health and RUOK
  • Complete the checklist: Is your business prepared to handle Mental Health – and analyse the results.

Conflict Management and Holding Difficult Conversations

  • Explore alternate methods to adapt in different situations
  • Analyse a conflict model, identify personal style and adapt it to resolve conflict with others
  • Determine best practice process for handling a grievance

Poor Performance and Terminations

  • Examine best practice process
  • Discuss giving and receiving feedback – formal and informal
  • Plan and practise conversations required regarding poor performance
  • Discuss performance management strategies
  • Understand the legislative framework regarding terminations and the risks involved

Please contact CCA via email if you have any questions, or wish to express interest in participating in the Strategic HR Essentials training.

Use of the Zoom Videoconference Platform

Although Zoom is available to access through an “audio only” format through telephones, to obtain the maximum value from your participation in the training sessions, you will need to participate through a ‘screen-based” device, and will likely to have to download the Zoom software before commencing the training. The Zoom videoconference has an easily accessed “chat” function that will allow participants to post questions and notes throughout, as well as asking questions directly.

Program funding

The Strategic HR Essentials training programs are funded by the NSW Department of Education through the 2019-20 ACE Teaching and Leadership Program, which is aligned to the Department’s priority to improve adult and community education outcomes.