The links below provide resources and information regarding the financial health and sustainability of organisations, with particular reference to not-for-profit organisations.

Links from the ACNC, ATO and AICD

Charity reserves: Financial stability and sustainability
An online factsheet developed by the Australian Charities and Not-for-profits Commission (ACNC) in association with Not-for-profit Law about managing organisation financial reserves and the impact on organisation stability and sustainability: what are reserves, why are they needed and how to determine an appropriate level.

Support for Not-for-profits
The Australian Taxation Office (ATO) outlines financial support for not-for-profits due to the impact of COVID-19.

Downloadable resources

Insolvency and your organisation
Factsheet (PDF) created by Not-for-profit Law, a community legal service part of Justice Connect, which includes information on protecting against insolvency and the warning signs of insolvency.

Articles

Understanding the early warning signs of insolvency
This article from Grant Thornton Australia identifies the signs and stages of an approaching insolvency, so that organisations know their options and have an opportunity to correct their business trajectory.

Swift action is key to turning struggling not for profits around
This article, by Australian turnaround and insolvency expert Mitch Griffiths in ProBono News, outlines the warning signs of insolvency and a three-step process to turn around at risk NFPs.

Using ratio analysis to manage not-for-profit organisations
This article in The CPA Journal, from the New York State Society of CPAs, details the use of financial ratios in trend analysis and benchmarking, to improve the effectiveness of management and boards charged with monitoring not-for-profit organisations.

Risk Management

Not-for-Profit: Assessing NFP risk
This article considers the governance risks faced by NFP boards and explains how they can be addressed.

The main areas of risk for not-for-profit organisations
This article summarises the main areas of risk for NFPs and provides a list of questions in each area. The questions are aimed at prompting you to think of at least some potential risks involving your own organisation that need to be addressed.

Risk Management for Not-for-profit Organisations
Comprehensive risk management guide (downloadable pdf) for not-for-profit organisations produced by NSW Volunteering, a NSW Government initiative. The guide provides information in the key areas of: developing risk management framework and risk management steps. It also provides useful risk management examples, tools and templates.

The role of the Board in risk management
This article reinforces the Board’s role and overarching responsibility for the organisation's risk management strategy. It outlines the key stages and areas each Board should address: risk management strategy, delegation, review, liability of the Board, who/what must be protected and general good practice.

Vulnerability and resilience in the social sector: what we learnt through Covid-19
This article explores how funding, capability, and agility affect how organisations respond to crises. It includes insight into the impact of COVID-19 and lessons learned for organisations. (Read the CCA summary.)

These podcasts can be streamed from the website or downloaded from itunes.

Episode 1: Introduction and Roles - Why Board Governance is Important (14 mins)

An overview of why good governance is important, and the legal obligations of being a company director in Australia.

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Episode 2: The CEO/Chair Relationship (18 mins)

Ty Wiggins explains the ins and outs of the Chair and CEO relationship.

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Episode 3: Purpose and Strategy - Defining your Organisation's Purpose (19 mins)

David Knowles explains why a strategy is so important, and Michael Newton explains the WEA Sydney process of developing an organisational purpose.

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Episode 4: Risk Management - Managing Different Types of Risk (19 mins)

Different types of risk management and how to mitigate risk: strategic risk, reputational risk and financial risk.

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Episode 5: Board Effectiveness - What Does a Good Board Look Like? (23 mins)

The many elements of board effectiveness, from how to keep a board meeting focused, to succession planning to dealing with conflicts of interests.

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Episode 6: Transparency, Integrity and Accountability - How to Keep Your Board Out of Trouble (18 mins)

What do transparency and accountability mean, especially in relation to the financial status of an organisation? The obligations of a Director in regards to finances.

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Episode 7: Finance - Profit is not a Dirty Word (18 mins)

Managing and building finances: why profit isn’t a dirty word, and how your board can get involved in fundraising.

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Episode 8: Engagement - Involving Stakeholders and Board Directors (17 mins)

Two different types of engagement - director engagement and stakeholder engagement.

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Program Producers:

Ellen Leabeater has been working with audio for over eight years, as a producer and presenter. She has previously worked for the ABC and Buzzfeed, and currently works for 2SER 107.3 making a History Lab as well as producing The Hatch podcast for the UTS Hatchery. She also works as a freelance producer for Heaps Good Media.

Miles Martignoni is Guardian Australia's podcast producer and is the founder of Heaps Good Media. Miles has taught audio production and journalism at Macquarie, Sydney and Wollongong Universities. Past clients include Radio National, City of Sydney, the WWF, Fairfax, the NRL, The Cancer Council and Sydney Festival.

Evaluation and Feedback:

Please help us to evaluate Series 1 by filling out this short survey once you have listened to some or all of the podcasts. Thank you.

The Funding:

This audio podcast series was produced for Community Colleges Australia with funding from the ACE Programs, Teaching and Leadership Program, NSW Department of Industry.

The links below are to some practical and simple resources or information that may be useful or pique your interest. It is by no means comprehensive.  It will be revised and added to over time. Please feel free to suggest good resources you come across or use and we will list them.

Australian Research

ACE Providers and Online Learning: Observations and Survey Insights, summary of CCA research by Evelyn Goodwin and Dr Don Perlgut, NCVER “No Frills” Conference, 7 July 2021 – Link to presentation

Connecting to others:  basic information about some of the tools that are used to connect people online e.g using your phone and computer Skype, WhatsApp, Zoom.

Be-connected library
Be Connected is an Australia-wide initiative helping Australians to comprehend the digital world. Supported by the Federal Government they have online learning resources as well as a network of community partners - the Be Connected Network - who offer in-person support to develop digital skills and confidence. Many community colleges are Be Connected community partners.
https://beconnected.esafety.gov.au/topic-library/essentials/connecting-to-others

Zoom -  provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Links and resources from the Zoom website: https://zoom.us/resources

Warning and tips for how to stop hackers interfering with a Zoom meeting
https://techcrunch.com/2020/03/17/zoombombing/

Tips for virtual lesson delivery and tolls built into Zoom for engagement Tips & Tricks: Teachers Educating on Zoom

Answers to frequently asked questions about using Zoom for teaching Zoom for education: Top 10 FAQs

Best practices when using Zoom for Board meetings How to Use Zoom to Securely Host a Virtual Board Meeting

General training for Zoom https://zoom.us/docs/en-us/covid19.html#training-resources

A guide to utilise Microsoft Teams to move beyond video classes and equip students with portable learning hubs that make the best of both worlds. Power up your hybrid learning

Articles and e-learning design considerations

Simple relearning theory considerations for e-learning designers.  3 adult learning theories every e-learning designer must know - an article by Karla Gutierrez posted on the US talent development website https://www.td.org/insights/3-adult-learning-theories-every-e-learning-designer-must-know

Blog article on the Elucidat e-learning design company website that provides examples of good e-learning: https://www.elucidat.com/blog/best-elearning-examples/

Using Adobe Captivate. Three skills that are useful for people new to Adobe captivate – an article on the adobe blog from Lieve Weymeis, a frequent user and professional designer: https://elearning.adobe.com/2017/03/three-skills-acquire-captivate-newbies/

Resources

Australian Skills Quality Authority (ASQA) Distance Learning resources for Australian VET providers on how to stay compliant when adopting distance learning options, with sections on planning, marketing and enrolment, student support, training and assessment, and reporting and record keeping: https://www.asqa.gov.au/distance-learning.

Tertiary Education Quality and Standards Agency (TEQSA) Online Learning Good Practice, collated to assist Australian universities’ rapid transition to online learning during COVID-19, which includes getting started, helping workforces to work online, student experiences and assessment integrity: https://www.teqsa.gov.au/online-learning-good-practice.

MOOC List is an aggregator (directory) and website of Free Online Courses and Massive Open Online Courses (MOOCs) offered by different providers. This link provides some examples of professional development for teachers and trainers including e-learning
https://www.mooc-list.com/categories/teacher-professional-development :

Training series developed by the National Disability Co-ordination Officer (NDCO)
https://disabilityawareness.com.au/elearning/

Unique resources which support teachers and students of classroom and online music throughout Australia, New Zealand and Singapore.  https://e-lr.com.au

Free LLN resources:
Ideas that Work are an Australian company that sell video learning resources (that may be streamed or purchased - at a cost) but are very interesting and of good quality.
http://www.ideasthatwork.com.au/what-works-for-lln/

E -learning system basics

E-learning product or system sites that provide some good information: Note many of these come from commercial sites – which provide excellent information about e-learning which can be freely viewed.

Shareable Content Object Reference Model (SCORM) is a collection of standards and specifications for web-based electronic educational technology (also called e-learning). It defines communications between client side content and a host system (called "the run-time environment"), which is commonly supported by a learning management system.

One minute SCORM overview on the SCORM website https://scorm.com/scorm-explained/one-minute-scorm-overview/

SCORM 101 -the why and how of using SCORM in e-learning, an article on the Northpass LMS company website https://www.northpass.com/blog/scorm-101-the-what-why-and-how-of-using-scorm-in-elearning

What is SCORM  - an excellent infographic on the learndash wordpress LMS site https://www.learndash.com/what-is-scorm/

The experience API (or xAPI) is a new specification for learning technology that makes it possible to collect data about the wide range of experiences a person has (online and offline).

The Rustica software website has a range of great posts explaining learning technology. Links to two of these posts follow:  An overview of the experience API(xAPI);  https://xapi.com/overview/?utm_source=google&utm_medium=natural_search

and a discussion about SCORM versus the experience – api
https://xapi.com/scorm-vs-the-experience-api-xapi/

Blended and Remote Learning

Learning From Remote Learning - What the Shift to Remote Learning Can Teach Us About Teaching; Some useful insights and practices from a US university lecturer, Ellen Clardy.
https://medium.com/age-of-awareness/learning-from-remote-learning-bcdbebebe7f5

Blended Learning: The Way to Go, VET Development Centre VDC News, 12 August 2020, https://vdc.edu.au/vdc-news/blended-learning-the-way-to-go/

Research

The Use of e-Learning in Vocational Education and Training (VET): Systematization of Existing Theoretical Approaches.
https://www.researchgate.net/publication/326529870_The_Use_of_e-Learning_in_Vocational_Education_and_Training_VET_Systematization_of_Existing_Theoretical_Approaches

CCA Virtual Launch of the ACE Policy Statement
with the Hon. Dr Geoff Lee MP 24 September 2020 (44'32")

CCA Student Achievements (1'32")

CCA Student Achievements
Julia Chant Byron Community College (35")

CCA Student Achievements
Kylie Mahon Community College Northern Inland (29")

CCA Student Achievements
Jessica Urquhart Tamworth Community College (31")

Video Message from the Federal Opposition
CCA Annual Conference November 2019 (1'44")

The Hon Alister Henskens SC MP, NSW Minister for Skills and Training & Minister for Science, Innovation and Technology, speaks to Conference on 13 September 2022 (1'16")

The Hon Brendan O'Connor MP, Commonwealth Minister for Skills & Training, speaks to the Conference on 14 September 2022 (3'37")

Professor Lidia Morawska presentation on ventilation and air quality to CCA Conference, 14 September 2022 (19'33")

Tim Crakanthorp MP, NSW Shadow Skills Minister, is interviewed by CCA CEO, Dr Don Perlgut, at the Conference, 14 September 2022 (8'41")

The Victorian Reconnect Program, with Jane Ward, Executive Director, Higher Education and Workforce Division; and Desh Balasubramaniam, Manager, Learner Pathways Unit, VIC Department of Education and Training

Community Colleges Australia ACE Summit 5 April 2022 opening Dr Don Perlgut & Uncle Allen Madden

Community Colleges Australia National ACE Summit 5 April 2022 Foundation Skills Panel Discussion

Community Colleges Australia National ACE Summit 5 April 2022 Learner Re-engagement Panel Discussion

Minister Stuart Robert speaks to CCA ACE Summit 5 April 2022

NSW Minister Henskens speaks to CCA ACE Summit 5 April 2022

Minister Tierney speaks to CCA ACE Summit 5 April 2022

Report on The Community Education Providers and Western Sydney Regional Economic Development, May 2019

Link to Full Report

Link to Executive Summary and Recommendations

Presentations at Western Sydney Regional Economic Development Forum, 26 October 2018, Parramatta 

Terry Rawnsley, Principal, SGS Economics & Planning

Julie Scott, Manager City Deal, Liverpool City Council

Kerry Robinson, General Manager, Blacktown City Council

Danielle Bensley, CEO, The Parramatta College

Ka Chan, Manager, JobQuest

Theresa Collignon, CEO, Macquarie Community College

Eric Wright, Principal, Nepean Community College

Lisa Lillis, General Manager, Training & Education, MTC Australia

Report on The Role of New South Wales Community Education Providers in Regional and Rural Economic Development, 25 January 2018

Link to Full Report

Link to Executive Summary and Recommendations

Presentations at CCA Regional & Rural Economic Development Forum, 25 October 2017, Byron Community College, Mullumbimby

The Hon Ben Franklin MLC, Parliamentary Secretary for Renewable Energy and Northern NSW

Dr Don Perlgut, CEO, Community Colleges Australia

Richard Vinycomb, Director, Byron Community College

Rowan Cox, CEO, WEA Hunter

Kerry Johnson, CEO, ACE Colleges Lismore

Fiona Sheridan, Mentor Manager, Sourdough Business Pathways

Wendy Perry, Workforce BluePrint

CCA also recommends the following reports and documents

Leveraging Economic Development Through VET Presentation by Dr Don Perlgut

This illustrated presentation examines how VET can promote and leverage Australian regional and rural economic development and community capacity. What can VET do? With VET participation rates more than 50% higher outside cities, Australian regional providers have developed innovative and sustainable approaches. Read especially pages 12 (“Regional and Rural VET Challenges’) and 13 (“Principles for Innovative Rural and Regional VET Programs”). It was used in three “roundtable” discussions at the TAFE Directors Australia conference in Adelaide on 7 September 2017.

The Role of Community Education in Australian Regional and Rural Economic Development research paper by Dr Don Perlgut

This detailed research report finds that not-for-profit community-based VET providers can play a disproportionate role in rural and regional Australia, educating more than 10% of VET students in New South Wales and 20% in Victoria. The report examines the role of community providers in regional and rural Australia, including examples of ‘bottom-up’ innovative community-based approaches. It presents the concept that community providers can be “passing gear” vehicles, accelerating new ideas through innovation and helping regions to prosper.

The Northern Rivers Lifestylepreneur Movement: Connectivity facilitating the rise of entrepreneurialism in Australia’s Northern Rivers region Report by Bernard Salt, KPMG for the National Broadband Network (NBN)

This illustrated report uses Australian Bureau of Statistics data to examine business growth in regional Australia. This report – one of a series undertaken for NBN – show that there are increasing numbers of local “start-ups” (1-4 employees) in the Northern Rivers area (the location of CCA’s first economic development forum), in part due to the region’s increased connectivity through access to fast broadband. Bernard Salt is a demographer, newspaper columnist and acclaimed commentator about the economic, social and cultural changes occurring in Australia.

Australia Wide, February 25 2017 (forward to 21:35). ABC News

A northern Victorian town’s unique attempt to stem the flow of young people to the cities.

Mallee Regional Skills Demand Profile Report by the Victorian Skills Commissioner.

The Mallee Regional Skills Demand Profile is an outcome of the Regional Skills Taskforce – Mallee Region.  Comprising prominent Mallee business leaders, the Taskforce was established in May 2017 and chaired by the Victorian Skills Commissioner, Mr Neil Coulson. The Taskforce aimed to better understand local skills shortages, where local investment is being made, existing and future workforce training needs, and what skills will be required for local Mallee students, jobseekers and the workforce more broadly.

Greening TVET Report on UNESCO-UNEVOC Greening TVET and ESD programme

Technological and societal developments and growing concerns about climate change, environmental degradation and scarcity of resources are changing the nature of work. These developments demand that TVET develop skills and provide knowledge to ease transitions to green economies and societies.

The Kangaroo Island Economic Development Outlook. Report by Office of the Commissioner for Kangaroo Island

Kangaroo Island is the third largest Island in Australia and one of the top four tourism destinations in this country that boasts unspoiled nature, immersive natural experiences, purity and quality of food and wine and sustainable development.

Kangaroo Island is in the midst of economic transition, with more than $171 million of proposed and announced projects planned for the Island over the next 3-5 years and an estimated 300 new jobs connected to this growth. There are ‘knock on’ growth and expansion opportunities for current businesses on the Island across many industries. This period of high economic activity is positioning Kangaroo Island as an ideal place to invest or expand. The variety of industries active on the Island paired with KI’s pristine environment could give rise to a wealth of research, innovation and education opportunities.

Keynote Speakers

Jess Pugh MP, CCA Conference welcome, representing the Hon Shannon Fentiman MP,
Queensland Minister for Training and Skills Development, and Minister for Employment and Small Business

Professor John Quiggin, VC Senior Fellow, School of Economics, University of QLD
The Failure of For-Profit Education: Implications for Education Reform
Article published in The Conversation : Why the profit motive fails in education

Professor Rod McDonald, Managing Director and Principal, Ithaca Group
A VET system made in heaven

Christine de Waard, Senior Consultant, Climate Change and Sustainability Services,
Ernst & Young
Climate action resources for business and industry
Request your copy of the Presentation: Widening our lense - climate change and sustainable VET

Saxon Rice, Acting Chief Commissioner, ASQA
ASQA's regulatory model now and into the future

David Collins PSM, Executive Director, Training Services NSW
NSW and the ACE Sector: "Expanding Possibilities"

Dr Don Zoellner, University Fellow, Charles Darwin University
How good is choice in the VET market? "Not very," says big data
How good is choice in the VET market? - summary

Craig Robertson, CEO, TAFE Directors Australia
Navigating the seas of reviews

Neil Pharaoh, Associate Director & Angus Crowther, Strategic Adviser, Spark Strategy
Play to win: how to beat lobbyists at their own game

Lene Augusta Jorgensen, Vice Chancellor, University College North, Denmark
A Danish University College Expanding Possibilities - Part 1
A Danish University College Expanding Possibilities - Part 2

Dr Wendy Sarkissian, Consultant, Sarkissian Associates Planners, Canada
18 Guiding Principles for Community Engagement

Video: Message from Hon Tanya Plibersek MP, Shadow Minister for Education and Training; Ged Kearney MP,
Shadow Assistant Minister for Skills; and Graham Perrett MP, Shadow Assistant Minister for Education and Training

Troy Williams, CEO, ITECA
2019 ITECA State of the Sector Report - Part 1
2019 ITECA State of the Sector Report - Part 2
2019 ITECA State of the Sector Report - Part 3
2019 ITECA State of the Sector Report - Part 4

Bryan Palmer, First Assistant Secretary, Apprenticeships and Workforce Skills,Department of Employment,
Skills, Small and Family Business
Foundation Skills and the National Skills Commission

Education and Training

Ron Maxwell, CEO, VERTO
Member Case Studies: VERTO Part 1
Member Case Studies: VERTO Part 2

Dr Lisel O'Dwyer, National Research, NCVER
NCVER Report: Foundation skills provision by community education providers in regional and rural areas

Peta Skulins, Director AATIS
Australian Apprenticeships: Expanding possibilities, or relic of the past? Part 1
Australian Apprenticeships: Expanding possibilities, or relic of the past? Part 2
Australian Apprenticeships: Expanding possibilities, or relic of the past? Part 3
Australian Apprenticeships: Expanding possibilities, or relic of the past? Part 4

Vanessa Isles, Manager, Reading Writing Hotline
"Sorry, but we can't help you": Current challenges facing Australian adult literacy

Sinead McKenna, Manager, PwC's Skills for Australia
Workshop: Foundation Skills Training Package - exploring implementation

Robyn Keenan, Manager ACE Colleges QLD
Partner for profit

David Garner, General Manager, Regulatory Operations, ASQA
ASQA's decision-making process

Deborah Brook, Rio Education, WDCi Group
Rio Education - presentation

Stuart Munro, Analytics Specialist, Boxer ICT
Live Caption, Inclusivity Sponsor - Scribble

Janette Dines, USI Office
The USI - now and into the future - Part 1
The USI - now and into the future - Part 2
The USI - now and into the future - Part 3

Leadership and Governance

Gary Traynor OAM, Principal, Sydney Community College
Address to CCA Conference, Tuesday 19th November, 2019

Brad Sherringham, CEO, Global Governance Initiative and Adriaan den Dulk, Consultant, Ansvar Insurance
Workshop: Expanding Possibilities - governance in not-for-profit community-based organisations

Matt Peachy, TLRG
Remaining calm in the face of Digital Disruption - Coming soon

Build your Skills

Jo Garner, Director, Strategic Grants
Workshop: Securing Funding - the essentials to ensure success

Tamara Simon, RTO Business Coach, Take Another Look
Workshop: Who's really running your RTO? You or everyone and everything else? Part 1
Workshop: Who's really running your RTO? You or everyone and everything else? Part 2

Stuart Munro, Analytics Specialist, Boxer ICT
Live Caption, Inclusivity Sponsor - Scribble

Community and Economic Development

Brett Hall, Director - Research Projects and Policy, Jobs Queensland
Driving economic and social prosperity through skills development

Dr Don Perlgut, CEO, CCA
Regional Economic Development - presentation

Mark Holden, Program Manager, Sourdough Business Pathways
Tapping the hidden asset: Sourdough Business Pathways - an alternative approach to business education - Part 1
Tapping the hidden asset: Sourdough Business Pathways - an alternative approach to business education - Part 2

Dr Robbie Lloyd, Community Relationships and Wellbeing Manager, Mid North Coast Community College
Student Engagement: Celebrating our shared vulnerabilities as strengths

Gerry Lister, CEO, The Youth Development
The Youth Development Foundation - presentation

Keynote Speakers

The Hon Bronnie Taylor MLC, Parliamentary Secretary to the Deputy Premier and Southern NSW
Opening Address

Professor Stephen Parker AO, National Sector Leader - Education, KPMG Australia
Link to Professor Parker’s report Reimagining tertiary education: From binary system to ecosystem (August 2018)

Dr Ricky Shabazz, President, San Diego City College, California
Building community via social justice and environmental stewardship

Senator the Hon Michaelia Cash, Minister for Small and Family Business, Skills & Vocational Education
Video

Saxon Rice, Deputy Chief Commissioner and Commissioner, Risk Intelligence and Regulatory Support, ASQA
The Australian Skills Quality Authority (ASQA): Activities, priorities and plans

Angie Sceats, Two Good Co
Social enterprise in action: the Two Good Co Story

Senator the Hon Doug Cameron, Shadow Minister for Skills, TAFE and Apprenticeships
Video

Andre Diez de Aux, Director, Policy and Research, TAFE Directors Australia
TAFE and Community Colleges: a shared vision for VET in Australia?

Raymond Janse van Rensburg, Director, Systems Engineering, CISCO Australia & New Zealand
Paving the pathways in a digital world

Wendy Perry, Managing Director, Workforce BluePrint
Social entrepreneurship and entrepreneurial education: a local, national and global perspective

The Hon Dr Gary Johns, Commissioner at the Australian Charities and Not-for-profits Commission
Update from the Australian Charities and Not-for-profits Commission

Governance

Katherine Sainty, Director, Sainty Law
Organisational privacy in the digital age: policies, practices and pitfalls - what you need to know

Anthony Black, Senior Risk Solution Consultant, Ansvar Risk
Transforming risk management for good governance

Phil Butler, Sector Leader NFP, AICD
Government challenges for NFPs: culture, conduct and consequences

Peter Wilson, Facilitator, Impact Facilitation
Leadership practices for building an effective and resilient team

Nick Hedges, Human Resources and Workplace Relations Advisor, Resolve HR
Leading from the front: tips on creating an extraordinary culture in your organisation

Community

Kevin Ekendahl, Managing Director, Audit Express
Leading community development through social enterprise

Judy Foster, NSW & ACT Manager, Philanthropy Australia
Philanthropic approaches to social enterprise

Lawrence Jackson, Managing Director, Catalyst Management
Developing your organisation's fundraising program

Social Justice

ACE Community College: Natalie Hannah, Luke Close and Jan Levy
Playing the long game: engagement and longevity in Aboriginal education

Gerry Lister, Director, The Youth Development Foundation
Engaging with disadvantaged young people: The Youth Development Foundation story

Margaret Teed, Mentor Program Coordinator, City East College
The City East Mentor Program: supporting professionally skilled migrants and refugees

Building Skills

Belinda Cooley and Marina Zuzic, School Link Managers, CAMHS
Responding to mental health complexities in schools

Dr Robbie Lloyd, Community Relationship Manager, Port Macquarie Community College
Social and emotional wellbeing for students and staff in community colleges

Kristen Osborne, Graduate Research Officer, NCVER and George Myconos, Research Fellow, Brotherhood of St Laurence
From school to VET: supporting and engaging recent school leavers in vocational education

Jennifer Trybula, Manager Strategic Projects, Tec-NQ
RTO grassroots engagement through digital marketing

Lisel O'Dwyer, Team Leader, National Research, NCVER
Build me up Buttercup! A discussion forum exploring foundation skills and regional delivery.